YouTube transcript Video ID: N1MOr-_Hnjw Language: en Captions: auto-generated [0:00] why do some people stop While others [0:01] keep pushing why do some leaders Plateau [0:04] While others rise today we're driving [0:06] into the mindset of a leader who's [0:07] coached over 3,000 sessions transformed [0:10] hundreds of Executives yet still [0:12] believes the best is ahead don't be [0:14] afraid of conflict like positive [0:16] conflict or productive conflict people [0:19] leave bosses they don't leave [0:21] organization what goes around comes [0:23] around so if you start bad mouthing your [0:25] boss your team will badmouth you and [0:28] that will just feed into a toxic culture [0:31] but you can be the best coach in the [0:32] world but not have a thriving business [0:38] welcome to ambition align the podcast [0:39] where top performers unlock leadership [0:41] decision-making and success at the [0:43] highest levels my guest today is Dr [0:45] Laura Aziz an elite executive coach who [0:48] has left a twod decade Consulting career [0:50] to help top leaders break through their [0:52] limits today we'll reveal why confidence [0:55] alone won't get you ahead before we jump [0:57] in what's the biggest leadership [0:58] challenge you faced drop in the comments [1:00] I'd love to hear your experience and if [1:02] you're serious about growth hit [1:04] subscribe let's get into it what's [1:06] driving you what's behind all of your [1:08] Pursuit for something more thank you [1:11] thank you Devon I uh I've been always [1:13] driven by something bigger you know I'm [1:15] always looking for watch snacks I don't [1:19] settle for a status cope but I just want [1:22] to for for the sake of clarity I coached [1:26] 3, [1:28] sessions but 500 [1:31] people okay thank very CL not to give [1:34] any so 500 since I got certified by the [1:38] ICF you know um International coach [1:40] Federation prior to that I was a [1:42] consultant in health information [1:45] technology and I coached many people but [1:47] before being the executive coach you [1:50] know before before formally uh having [1:53] that and that's was actually the driver [1:55] like I saw how much people wanted to get [1:58] better and I was always asked like how [2:01] can we become Consultants you know what [2:03] can we do to do something similar to [2:05] what you're doing now you know [2:07] information technology applications in [2:10] healthcare was very new like nobody [2:15] really 20 years ago many organizations [2:18] were still on paper so everybody was [2:21] curious to what's next and then when [2:23] they work with me on the projects is [2:25] like how can we do what you're doing or [2:28] what would you from from the other [2:30] things you saw in other organizations [2:32] what would you recommend we do to get to [2:33] the next level like how can I become a [2:36] director how I can become a VP how can I [2:39] get to the SE suite and then was an eye [2:43] opening for me you know to see how I can [2:45] help people and sometimes I say things [2:47] not realizing how much it was an [2:49] eyeopener for them like they never [2:51] thought about it this way or never [2:53] attempted to try it so that's that's [2:57] where I uh enjoy my work and really [3:00] bring a passion and and continue to feel [3:03] excited about [3:04] it thank you for clarifying only only [3:06] 500 people in 3,000 sessions right only [3:09] that's last four years in the last yeah [3:12] since so so I pivoted to coaching early [3:15] on in the pandemic I finished one big [3:17] project I was on around May and that's [3:20] where you know there were there was no [3:21] travel no whatever so I there was no [3:24] really projects at the time and I was [3:27] thinking about coaching goong and taking [3:29] some courses as time allowed so not [3:32] having work and being stuck at home in [3:35] many ways like many of us at that time [3:37] it was a good opportunity for me to [3:39] catch up and I knew Andrew nle from the [3:41] center of Executive coaching from a [3:44] program he was offering at an [3:47] organization was called wbx now it's [3:51] coaching.com so I knew Andrew I liked [3:54] his style and Andrew was a consultant [3:56] before so there was this kind of um [3:59] sense of he he understands what my [4:01] experience is what I have seen and this [4:04] bridging you know from Consulting to [4:06] Executive coaching uh was a good thing [4:09] for me I felt like that was the right [4:11] path and I joined um the center for [4:14] Executive coaching uh and worked on it [4:16] like double the time morning and evening [4:19] sessions to finish the requirements and [4:22] take the test the ICF test got the first [4:25] one the ACC associate certified coach [4:29] and then as soon as I completed the [4:31] requirements I got the PCC professional [4:33] certified coach so I'm working now on [4:35] the [4:37] master but that's a big a a big um [4:41] Endeavor you know it needs more it needs [4:43] a lot of re visiting many of the [4:46] coaching principles and competencies and [4:49] also time time commitment a lot of time [4:52] commitment so maybe by the end of this [4:55] year or next [4:56] year wow that's so amazing and so [4:58] impressive to go so so quickly through [5:00] all that so I'm curious how has that [5:03] transition been for you since you've [5:06] been through so many transitions so [5:08] what's what's what's it like to be an [5:10] executive coach compared to being a [5:12] consultant it's amazing it's beautiful [5:15] uh we do after each session many of the [5:19] companies I work with have a feedback [5:22] survey after the session and uh the [5:25] highest one is [5:27] lifechanging that's like the best [5:30] review you get and then the ne the one [5:32] next to it is amazing and every time I [5:35] get life changing I kind of feel like oh [5:38] my God you know like I just want to [5:40] pause and let everything stop and uh [5:43] think about it of how can one person in [5:47] few minutes like most sessions will not [5:51] be longer than an hour impact someone's [5:54] life to that extent and I that's the [5:57] power of coaching in the ability to [6:01] listen to what someone is [6:04] experiencing and being able to reflect [6:08] and get them to think about it like is [6:10] this [6:11] true like asking them to is this [6:13] assumption [6:14] true is the situation actually that or [6:18] is this your [6:21] interpretation and many times people do [6:24] not in we are moving very fast life [6:26] moves very fast and many companies [6:29] people are especially executives are so [6:32] stressed in time they kind of go from [6:34] one meeting to the other there is no [6:36] time to stop and think so it's the time [6:39] they have for coaching if they have the [6:41] privilege to have a coach is the only [6:43] time they have to pause and think and [6:46] challenge automatic thoughts challenge [6:49] assumptions and then the ability to [6:51] renew our minds you know can we reframe [6:54] that can we think about it in a [6:56] different context or from a different [6:58] angle and many when we get to that point [7:01] that's kind of where people feel it's [7:05] transformational that feels really I see [7:08] the energy here of what makes you really [7:09] like transforming or changing and [7:12] positive influence in people's lives so [7:14] I'm curious what has been the largest [7:17] struggle that you're seeing with people [7:19] maybe recently Executives and what's [7:22] some guidance like if you were imagine [7:25] that someone in the audience that's [7:27] listening right now is going through [7:28] something [7:30] similar to what most of the people [7:31] coming to you are what would that [7:34] problem be and how would you advise [7:37] them in most leadership I was thinking I [7:41] think about that every day so every day [7:43] I take few minutes and think of what [7:45] were the themes that were that popped up [7:48] in the coaching sessions I had and I [7:51] tried to make [7:53] connections and recently three [7:56] Executives from three different indust [8:00] indries the main thing they brought was [8:04] effective communication effective [8:07] executive level [8:09] communication and it comes in different [8:12] ways like some people [8:15] are too vocal [8:19] people like uh get startled you know [8:23] like you they are aggressive and their [8:25] their peers or their teams feel like oh [8:28] very hard to work with this person they [8:31] do not see it as aggressive they feel [8:32] passionate about it you know they are [8:34] speaking but others who are slower or [8:39] like to think about it feel that this [8:41] person is aggressive and then it shows [8:43] up in reviews or feedback and it hurts [8:48] them other people are the opposite other [8:51] people are very uh conflict avoiding so [8:54] they don't want to bring up [8:58] any cont contradictory [9:01] view but you cannot in in any [9:04] organization you cannot just agree with [9:07] everything there is always you know pros [9:10] and cons to every [9:12] situation so what happens with people [9:14] who hold back usually they are people [9:16] Pleasers you know they try to kind of [9:18] make everybody feel good then they end [9:21] up getting very [9:23] frustrated and and the the real Point [9:26] here from a coaching perspective is how [9:28] can you you go to meetings with an [9:33] talking points with an agenda and not [9:35] just sit and listen no like like speak [9:37] up use your voice don't be afraid of [9:40] conflict like positive conflict or [9:42] productive conflict it's not a fight you [9:45] know not every discussion is going to be [9:47] a fight and that's where the work with [9:50] the coach the the accountability or the [9:52] followup you know because these things [9:54] do not change overnight right you kind [9:58] of to be develop self awareness to [10:00] monitor yourself how am I showing up in [10:03] meetings how am I the tone of voice [10:06] sometimes it's not about the words but [10:08] the tone of voice and the facial [10:09] expressions like can you say what you [10:11] want to say with more Melody versus an [10:14] order or a command can you smile so [10:17] you're not showing that you're [10:20] upset these are like these are [10:22] subtleties and I like to approach it [10:24] from can we improve like 1% like can I [10:28] do it one % better every day it's not [10:31] going to be this is not going to be 180 [10:33] degree change because part of our [10:36] communication style is part of who we [10:37] are part of our [10:39] personality and how we were brought up [10:41] you know some of it is like what you [10:43] absorb from your family and and what you [10:46] have been doing for many many years so I [10:48] like to encourage them and support them [10:50] by saying like first be [10:52] aware sometimes it's harder and I go for [10:55] more like um specific things like people [10:58] who like to speak quickly and don't [11:01] allow time for others to share opinions [11:04] I say put a note they use a yellow [11:06] sticky note on your screen if it's a [11:09] zoom call and say pause [11:13] breathe and and kind of bit by bit they [11:16] start to embrace that um that style of [11:19] communication so communication is a big [11:20] one and then followed by if not on the [11:24] same level executive [11:26] presence wow and you have something [11:28] really interesting that that's that's [11:30] really useful I've seen the same uh in [11:32] my career and my practice uh I'm [11:34] wondering I had a my last guest or one [11:38] of my last guests is a a female leader [11:41] coach for software engineers and she had [11:43] something similar where she said she [11:45] noticed that women tend to have trouble [11:47] being disagreeable and kind of [11:49] articulating what they want more and men [11:51] can come off as overly aggressive in [11:54] some of her practice and you brought [11:56] it's interesting you brought that [11:57] guidance of those two examp examples too [11:59] I was wondering if you noticed that [12:00] there's these traits um based off of our [12:02] backgrounds from that perspective as [12:04] well right and there are different ways [12:07] to approach it like you can leverage [12:09] emotional intelligence tool to bring in [12:11] emotional [12:13] regulation uh that's a big one we work [12:16] on it for both men and women from [12:18] different angles like how can we [12:20] regulate emotions so we don't get too [12:22] upset or [12:24] overreact like not swing like you don't [12:26] want the pendulum swinging from being [12:28] very passive to very aggressive or [12:31] lashing out at people like how can we [12:32] bring balance and um regulate our [12:36] emotions and in regulating the emotion [12:38] and that was a big executive actually uh [12:41] senior VP I never forgot him I'm not [12:43] going to say he name of a company or [12:46] anything but um he was specifically [12:51] interested in emotional regulation [12:53] because he used to be triggered like he [12:55] would see a solution and believe that [12:58] this is is the best thing to do and he [13:01] have the data and he's sure there is no [13:03] doubt but the other people are not at [13:06] the same level they did not do all the [13:09] research they do not NE are not [13:11] convinced yet by his position his Speers [13:15] actually I'm not here even talking about [13:17] people on it so his peers would resist [13:19] you know like no we will not do that no [13:21] that's not going to fly and he gets [13:23] upset and L out of them but working on [13:27] one year this was a long coaching [13:30] engagement um and we worked on managing [13:33] triggers and he took it to heart like I [13:36] gave him references I gave him articles [13:38] and books to read and there are some [13:40] good thing quality resources out there [13:43] and he took it to hard the key thing in [13:45] coaching is if you you have to embrace [13:47] it you want to be like coachable what we [13:49] done to say willing to change or willing [13:52] to try at least you know try new thing [13:55] so he took it to heart he practiced he [13:57] would uh you know come back and tell me [14:00] the scenarios and how he reacted and his [14:03] scores on their feedback improved like [14:07] he [14:08] was recognized by HR and by his um boss [14:13] that he did change and and that's I [14:16] think the value of coaching is not just [14:19] having time it I mean everything is [14:21] great to have somebody to speak with and [14:24] voice your concerns and try to adopt new [14:27] Behavior but to actually see in your [14:31] 360 is obviously phenomenal you know to [14:34] so so I know it works if if you apply [14:39] the work you know if you work on [14:41] yourself if you try to [14:44] change uh that's great and I think [14:48] that's an amazing way to frame it is [14:51] it's kind of a force self-reflection but [14:53] you can't force it right like what [14:55] you're saying you H they have to be open [14:56] to they have to be open to the process [14:59] and you've mentioned a few things I I [15:00] really like the way you think here it [15:02] sounds like you think in Frameworks a [15:04] lot every every time you're talking [15:05] through an example you give you give an [15:07] example of how you measure the impact or [15:10] a behavioral trait to fix and I know at [15:13] least you correct me if I'm missing [15:14] something here I saw you have some [15:16] Frameworks that you've developed like [15:17] the leap framework the Frameworks you [15:19] developed or used um and I'm curious how [15:22] do you use those tools or what are some [15:24] of your F favorite Frameworks that you [15:26] use in your practice to help frame some [15:28] of these conver [15:30] ations yeah I mean there are lots of [15:33] great resources I would say out there if [15:35] you have the ability to collect [15:39] them understand them and be willing to [15:42] experiment with them [15:44] yourself and then share them with the [15:48] client at the right time like not [15:51] everybody is interested in a framework [15:55] like like sometimes it's like it can be [15:57] overwhelming so in some instances I [16:00] would share one or two pillars of the [16:03] framework like we don't need [16:06] to overwhelm someone with an elaborate [16:10] framework but we can take one or two so [16:12] one of the [16:15] foundational elements of many leadership [16:18] Frameworks is having Clarity of [16:22] vision because you want to know what you [16:25] want what the company wants and all [16:28] align them have alignment and [16:31] Clarity so I always started with that [16:34] but in sometimes in the very first [16:37] sessions people are not ready to stretch [16:40] their thinking so we tend to revisit it [16:46] again it's such a powerful it's such a [16:50] it's such a deep question like if you [16:52] ask someone I've asked people you know [16:53] what do you want no one I feel that no [16:56] one really it's such a hard question [16:58] people don't really spend the time that [17:01] it deserves because it it really [17:03] requires you to dig deep so if that's a [17:06] beginning of [17:08] clarity how do you get people to explore [17:10] that [17:11] question yeah very good point um I'll [17:15] give you an [17:16] example I had an executive in the [17:19] pharmaceutical [17:20] company and he [17:23] was over word as many obviously it's a [17:27] bit very tough industry many ways lots [17:29] of benchmarks and and he was uh leading [17:33] actually research and [17:35] development uh so working with very you [17:37] know very highly educated people [17:40] Everyone is very opinionated and he was [17:42] always stressed out you feel like by the [17:44] end of the day he doesn't have any [17:46] energy and he wasn't sure what he wants [17:49] to do you know should he leave research [17:51] and development and go and work in [17:53] operations where things are much easier [17:56] uh should he look for some other work [17:58] you know you know where he doesn't have [18:00] to work all these long hours you know [18:02] and and it was very hard question to [18:07] answer you know like it's someone's life [18:09] his livelihood he had three kids and you [18:11] know lots of [18:13] responsibility and okay so we need more [18:16] clarity on what he really wants you know [18:18] what makes him happy what makes him feel [18:20] proud of himself what's in his heart and [18:23] the only way to get to that the only way [18:25] to access that is doing something simple [18:28] but nobody likes to do it unfortunately [18:30] I don't know why is having some quiet [18:33] time and reflecting and writing it down [18:37] like you have to give yourself I would [18:39] say at least five minutes in the morning [18:42] five minutes at the end of the day so I [18:43] don't ask them to do like longer [18:46] sessions alone because they don't have [18:49] time but if you just take five minutes [18:52] whether in the morning you know drinking [18:54] your coffee tea or whatever you like to [18:56] drink in the morning or as soon as you [18:58] get to the office you know before you go [19:00] to meetings and get you know busy with [19:02] all the hassle that you have adored just [19:05] give yourself this gift of some quiet [19:08] time and write down what's on your mind [19:12] what are you thinking about first thing [19:14] in the [19:15] morning when you do it consistently so [19:18] it's not the one time thing you want to [19:20] do it [19:22] consistently you start getting this [19:24] Clarity of what is really important to [19:27] you [19:29] whether you want to stay in the same [19:31] company you want to leave you want to [19:33] stay in um research and development it [19:37] you want to go to operations marketing [19:39] whatever if you [19:41] consistently listen to the voice inside [19:44] you in your heart in your mind you you [19:48] eventually develop this [19:51] Clarity and you ever seen something [19:54] transformational just from that exercise [19:56] and could you maybe give an example of [19:58] it or someone or some I'm imagine [20:00] someone said came to you and said I want [20:02] to fix this and then you gave them this [20:04] exercise and then they came back and [20:05] said I didn't want to do that at all I [20:08] want to do something completely [20:09] different was there ever a moment like [20:11] that it it was the transformation was in [20:15] having this [20:16] certainty that I want to stay and I want [20:20] to finish this projects I'm working on [20:22] that I have power within me to organize [20:27] myself and not be hijacked and triggered [20:30] and working not having energy working [20:32] too much time too much [20:35] hours but I want to stay like this was [20:40] and this actually what happened in this [20:42] exact uh situation you know where we [20:45] after two weeks I think it was about two [20:48] to three weeks of writing every day what [20:51] what do I want asking your oneself you [20:53] know what do I really want what where am [20:56] I seeing value where am I seeing [20:59] Joy do do I still like what I do do I [21:03] still like this company the the [21:06] teammates I have my peers my direct [21:08] reports my [21:09] boss and and this person that I have in [21:12] mind he finally stopped fighting with [21:15] himself that of whether I should stay or [21:18] go and decided to stay decided that he [21:21] was happy here his boss likes him the [21:23] work he's doing is good and all what he [21:26] needs to do was to delegate more like [21:28] not hoard like some people like to hoard [21:30] the work you know they uh feel like they [21:32] are the best ones to do it or actually I [21:35] notic some people feel like my team is [21:38] working so hard you know I don't want to [21:40] give them more work so every request [21:43] these guys specifically that comes to [21:44] mind now every request for information [21:48] that came to him he took the time to go [21:50] and find the information and it's like [21:52] when he told me that and it was like [21:55] really like your team you're the 30 [21:57] people that H up to you nobody can go [22:01] and find the information you have to [22:03] stop the other things you're doing in [22:05] between your senior level meetings or [22:09] presentations you have to go and find [22:11] information he said no I think anyone on [22:13] my team can get this information so it's [22:15] like so why don't you delegate like why [22:17] don't you you get the email request for [22:19] some information and you send this email [22:22] to someone on your team now please can [22:25] you find this and find uh respond to [22:29] this email like why not he said he [22:32] thought about it and he said I don't [22:34] know you're [22:37] right it's amazing you work with such [22:39] intelligent people and then it's some it [22:41] seems like an obvious solution but you [22:42] need to be outside of the box or what [22:44] one of my favorite mentors is right she [22:47] always tells me you have to be outside [22:48] the jar to read the label right that's a [22:51] very good [22:53] analogy absolutely so what that's really [22:58] helpful so you start with Clarity hey [23:00] where what do you want what what do you [23:03] do after they get the clarity what's [23:05] what's after that [23:07] Stu [23:09] yes so after Clarity we try to seek [23:13] alignment so you Clarity and Alignment [23:16] then to go hand in once you're clear on [23:18] what you [23:19] want you want to align [23:22] with those around you align with company [23:25] goals because if there is no alignment [23:28] then you want to transition to something [23:31] else like you don't want to live in [23:33] Conflict all [23:35] along [23:37] so once you have Clarity on what you [23:40] want what you like what is uh and [23:43] addressing Your Personal [23:46] Agenda then we seek alignment with boss [23:51] very important I for many years I [23:53] personally in my life my never really [23:56] focus that much on the relationship with [23:58] my [23:59] boss but if you think about it having a [24:03] positive empowering relationship with [24:06] your direct manager is a transformative [24:09] experience because in their hands like [24:12] your promotion your reviews the [24:15] opportunities that will come so that is [24:18] something that I learned the hard way [24:20] and I try to share it with my um clients [24:23] all the time like like you want and they [24:26] say there is actually research from [24:28] Gallop that they say people leave bosses [24:31] they don't leave [24:34] organization so that's an eye opening [24:37] thing if you think about it you know [24:38] like how can I help my boss and then [24:41] there is also some research that I found [24:43] trying to show my clients how to look at [24:47] it from a bigger picture I found [24:50] articles published in Harvard Business [24:52] Review what do you do if you don't like [24:55] your boss what do you do even if you [24:57] think your boss is toxic or [25:01] incompetent and there is a strategy [25:03] there is a methodology to address that [25:06] to the extent you want to play it out if [25:10] you feel it's too much then you want to [25:13] think of how you can change [25:15] that but it is that base pillar in our [25:20] career [25:21] advancement is how to align with your [25:24] boss to help your boss succeed because [25:28] when you both succeed you will succeed [25:30] you were working on the same team you [25:32] know so that's that's a foundational [25:35] element yeah I I it's so true I can't [25:38] tell you how many times I've seen people [25:40] fight with their bosses and it's the [25:43] biting the hand that feeds you know you [25:46] you guys should get along and make sure [25:48] that you're working towards the same [25:49] vision here um but and it's always it's [25:51] generally High performers too and people [25:53] who really care right there's the one [25:55] that Clash the [25:56] most and and it's hard to think about it [25:58] like you're not telling them not to care [26:01] but it's either you can um I think the [26:03] word that someone one of the senior [26:06] coaches that I follow say like you are [26:09] selling an idea but the person who's [26:12] making the decision is the final voice [26:17] so if you can convince them if you can [26:19] sell your idea so if you think you're [26:21] selling you're not going to be fighting [26:23] you know you're going to be more [26:25] influential more [26:27] persuasive show data show examples case [26:31] studies be pleasant you know don't have [26:34] you know don't be you know too [26:35] aggressive or too um you know extreme in [26:39] your [26:40] opinions so you sell the idea but if you [26:44] can sell it then live with the decision [26:47] that the decision [26:49] maker did you know don't fight it and [26:52] don't bed mouth them in their back like [26:56] don't go and say oh this whatever you [26:59] know this idiot or this uh crappy thing [27:03] like B buy into it you know that's kind [27:05] of essential for your reputation and [27:08] because the idea behind it is what goes [27:10] around comes around so if you start bed [27:12] mouthing your boss your team will [27:15] badmouth [27:16] you and that will just feed into a toxic [27:19] culture nobody's going to benefit from [27:22] that yeah something are you bring it so [27:24] well the concept of Gossip right I see [27:26] this a lot and it's [27:28] it feels good I think it feels natural [27:30] for people to gossip but they don't [27:32] recognize that as soon as you gossip [27:34] about somebody everyone recognizes that [27:37] well I can't really trust this person [27:39] anymore because they're probably going [27:40] to gossip about me right and then it [27:42] creates a culture of no [27:44] trust fascinating so I I want to respect [27:48] your time I know we only have a short [27:49] amount of time today um I'm curious [27:52] you've gone through all of these [27:54] different transitions what are you [27:56] trying to accomplish in this next phase [27:57] now that going to get you know you're [27:59] going you're pretty close to getting [28:00] your top certification in coaching what [28:03] are you most passionate about right now [28:05] and what's what are you pursuing that's [28:09] a very good [28:10] question I have lots of passion I be [28:15] productive and and try to do whatever [28:17] you know coach myself as well you know [28:19] like uh which is a practice that most [28:21] coaches are good at is okay also to get [28:25] coached you know like get or mentored [28:27] you know and and part of getting a the [28:30] MCC there is mentorship in it my [28:33] ultimate goal will be two folds of to [28:36] continue to [28:38] coach in leaders in general I get I get [28:42] lots of personal you know satisfaction [28:44] and I feel like I have something to [28:47] share and contribute but I want to also [28:50] have um a practice for people getting [28:54] into [28:55] coaching M because as you know [28:58] there is a big [29:00] interest these days in the profession of [29:05] coaching and uh it's a big business Big [29:08] Industry you know like a billion dollar [29:11] industry so I feel like it's going to be [29:15] a good a good um pivot or um if if it's [29:18] if I consider it a pivot it might not be [29:21] a real pivot it might just be different [29:23] aspects of coaching but I feel there is [29:26] a great um great demand that can be uh [29:31] used for the betterment of of the [29:35] coaching [29:36] profession and uh my theme is coach the [29:41] person and the [29:42] problem as you know there is a very [29:44] famous book by one of the founders in [29:47] coaching um called coach the person not [29:50] the [29:52] problem but if you look at it from the [29:55] co the continum if you will of coaching [29:58] and [29:59] Consulting it's going or coaching and [30:02] mentorship it's going to be coach the [30:04] person and the problem so I want to dig [30:07] deeper into [30:10] that that's great so coaching coaches [30:13] but not just Lim meting it to coaching [30:14] it's actually advising and helping solve [30:17] problems [30:18] mentoring yes because most coaches [30:21] especially if they are transitioning [30:23] like they leave their day job and they [30:26] want to have a coaching uh business [30:29] coaching firm they need to also build a [30:33] practice you know there is a business [30:34] element to [30:35] it like Co you can be the best coach in [30:38] the world but not have a thriving [30:43] business like how can you get people to [30:46] know about your offers you know how can [30:48] you get people to know what you can do [30:50] for them whether it's the individual or [30:54] the [30:54] organization like team coaching for [30:57] example is a [30:59] great professional development not just [31:02] for people but for working together you [31:04] know as teams and managing conflict and [31:07] um having a positive healthy work [31:10] environment so helping coaches to not [31:14] just be great coaches but also have a [31:16] thriving business so they live their [31:19] life by Design not by default and enjoy [31:23] what they do and be [31:26] happy that's that's excellent um I'm [31:29] curious we have a few more minutes you [31:32] bring up something really interesting of [31:34] how there's the coaching business is [31:36] growing and I there's a lot of layoffs [31:39] right now people there A lot of [31:41] companies are going through transition [31:42] and making cuts and making decisions [31:45] with [31:46] AI uh are becoming more prevalent I'm [31:49] really [31:50] curious what how would you give some [31:53] generic advice or coach someone who's [31:56] going through a layoff right now or [31:58] going through that type of transition [31:59] where they need Clarity that's been a [32:01] little bit forced on them as a forcing [32:03] function yeah very good question I've [32:07] been working on that topic for a long [32:09] time it's not new I actually have a [32:11] LinkedIn live um the session that was [32:15] dedicated to what to do if you are get L [32:19] off and what to do to [32:23] prepare you meet up for the layups and [32:25] you know that it might it what how can [32:28] you prepare yourself so it's kind of to [32:31] related but separate because if you are [32:34] still employed gainfully employed what [32:36] can you do today to be strong resilient [32:41] so if it hits you know how to hit the [32:43] ground running you know you're not going [32:44] to sit in the corner [32:47] and but if you're laid off and you got [32:51] that news already how can you not let [32:56] the emotions and negativity overtake you [32:59] and try to isolate the sense of grief [33:03] there is grief obviously there is [33:06] sometimes people feel like they don't [33:07] know themselves you know like they their [33:09] identity is so much ripped around their [33:11] jobs so how can you [33:14] acknowledge give yourself time to grief [33:17] the [33:18] loss and think in a practical way [33:22] ideally if you can work with a coach to [33:24] help you know kind of bring objective [33:27] thinking [33:28] and not be overtaken by negative emotion [33:31] to what can I do like how is my resum is [33:34] my resum ready does it reflect my skills [33:39] and experience in a positive way in a [33:42] comprehensive way and then LinkedIn you [33:44] know like is because if you think of [33:46] your LinkedIn profile it's like a ling [33:50] page any recruiter or any even friend or [33:54] acquaintance that you say no I'm looking [33:56] for a job any ideas then we look you up [33:58] on LinkedIn so do you have a [34:00] professional [34:02] picture do you have a professional [34:05] background you know the the banner on [34:07] top you know like is it easy for people [34:09] to contact [34:11] you and then thinking of some of the [34:14] greatest achievements that you had in [34:17] your career and right maybe it you [34:20] without revealing anything that's [34:22] confidential but wrting I gu tell you to [34:25] show PA your skills [34:28] so I like to leverage LinkedIn as a [34:31] lending page and make it make let people [34:35] know what you how you can help them what [34:38] have you done and then with that I work [34:41] on and I do that whether it's a lay off [34:43] or just Pi someone wants to get higher [34:47] in the organization or are experiencing [34:49] self-doubt or imposter syndrome symptoms [34:52] to work on is Success [34:55] inventory so just to bring a piece of [34:59] paper or use the you know notes or [35:01] anything on your laptop and write down [35:04] from the time as far as can you can [35:06] remember all the successes that you had [35:09] in your [35:11] life in sports in [35:15] hobbies in [35:17] college if you're a parent you know [35:19] raising your kids you know like all the [35:21] positive things the accomplishments you [35:23] had as a person as a human being and [35:26] that's your success inventory [35:28] and that will keep you strong the more [35:30] you think about it and these things are [35:32] not a onetime thing you know you have to [35:33] kind of repeat you know embrace it every [35:36] day it's transformative you know it's [35:39] like because you need to be internally [35:41] feeling strong and happy about yourself [35:44] so you can do well in interviews you [35:45] know present yourself in the best best [35:48] possible [35:51] lines that's so that's such Timeless [35:53] advice people I'm seeing right now are [35:56] going need that encouragement or it's [35:58] it's confidence a lot of them are really [35:59] qualified and this the confidence H will [36:01] get them and I completely agree and [36:03] resonate that's excellent advice [36:07] uh if you have the time maybe we could [36:09] have some fun just some rapid fire [36:10] questions and then we'll wrap it up yes [36:14] okay so what's your favorite leadership [36:18] book yeah that's a that's a big question [36:21] I like the concept of power be to have [36:26] power be in your power and one of the [36:29] very good books that came out last year [36:32] is was written by Jen RTI the ex um CEO [36:37] of IBM and it's called good power it's a [36:41] very good book I haven't read it I'll [36:42] put it in my list it's great okay [36:44] favorite [36:46] dessert ice cream okay good flavor what [36:50] flavor I like PR Prine Prine oh okay [36:55] that's good that's good is good as well [36:58] okay what's the worst advice everyone [37:02] gives someone like the worst generic [37:07] advice oh that's hard [37:11] um you do [37:14] you yeah not a great one not a great one [37:17] doesn't work all the time especially if [37:18] the person's not doing that well right [37:21] yeah not hping [37:25] them okay F favorite way to take a day [37:27] off what do you [37:28] do what do I do if I have a day off yeah [37:32] favorite way to relax I play with my [37:34] granddaughters I have two granddaughters [37:37] they are amazing and I forget everything [37:39] when I'm with them you know like [37:40] everything is out and I'm just enjoying [37:43] my time with them how old are they do [37:45] you mind if I ask seven and 10 oh that's [37:49] awesome my daughter's four and a half [37:50] and it's just the most fun that's like [37:51] such a fun age right they're just a [37:53] blast yes they are [37:55] amazing okay anything that any piece of [37:58] advice you wish everyone could know [37:59] right now like any just good piece of [38:01] advice or a word of encouragement for [38:03] the group [38:05] selfcare focus on yourself if you're in [38:07] a good place you can help others and you [38:09] can help the community help your family [38:12] and you can do great in your career so [38:14] start with [38:15] self-care awesome and then what can my [38:18] audience or me do to support you and [38:21] whatever you're trying to accomplish [38:22] with coaching coaches and continue your [38:25] Executive coaching practice how can we [38:27] follow you and what steps can we take to [38:29] support you in your journey well thank [38:31] you LinkedIn LinkedIn is a great place [38:34] so um sharing you can follow me you can [38:37] connect with me you can send articles or [38:42] podcasts you know uh it's a it's a great [38:44] environment to be in you know lots of [38:46] great content and uh a way for people to [38:49] connect across Industries across [38:52] timelines and it's it's really great [38:55] that's awesome well hey thank you Laura [38:56] so much for taking taking the time today [38:58] it was really a pleasure talking to you [38:59] and I hope we get to do it again [39:00] sometime soon you Devon have a great day [39:03] yeah you too by byee